Good morning! I was up a little too late watching the Oscars last night, but I’m up and writing my daily letter.
As I mentioned in yesterday’s post, on January 6th I sent a letter to the general manager of the Hotel Monaco in Alexandria, Virginia and asked him to consider extending a gift certificate I had for a stay at their hotel. Well, what do you know? This past week I got a letter from a member of his staff along with an updated gift certificate with an extension. Very cool!
Thank you Hotel Monaco!!!
I received your letter this week in the mail. Thank you so much for your thoughtful extension of my gift certificate. I am looking forward to my stay at the Hotel Monaco Alexandria.
Posted in Thank-yous
Tagged Alexandria, Aubergine, customer service, embossed, handwriting, handwritten, Hotel Monaco, hotels, Paper Source, stationery, thank-yous, Uni-ball Vision Exact, Year of Letters
Did you ever get a gift certificate and have it expire on you before you can use it? Well, that’s exactly what happened here. Expiration dates are often arbitrarily set at a year and have no reason that they could not be extended. I know I have been on the other side of this situation when I have worked for places that issued gift certificates and always worked something out if they expired Continue reading
Posted in Request
Tagged accommodations, Alexandria, auction, boutique, charity, customer service, DC, gift certificates, hotels, travel, VA, Washington